Refund policy

Customer Satisfaction

Our goal is for the product to perform as expected in your use. We are happy to assist you before you decide to return a product.

14-Day Right of Withdrawal

Consumers have a statutory 14-day right of withdrawal for distance sales in accordance with applicable consumer protection laws.

Before Returning a Product

Customers must always contact us through the contact form before returning a product.

Condition of Returned Products

Returned products must be unused, in their original condition, and suitable for resale.

Return Shipping Costs

The customer is responsible for return shipping costs unless otherwise agreed.